The company "du" announced an innovative collaboration with Microsoft aimed at enhancing customer service operations in contact centers. The joint actions are focused on utilizing advanced technologies of artificial intelligence. This partnership was announced at the annual World Mobile Congress 2025 in Barcelona, Spain. This collaboration will become a focal point for advancing innovations in the communications sector and a key step in digital transformation.
"Our collaboration with Microsoft significantly enhances our use of advanced technologies of artificial intelligence to improve the effectiveness of communication with clients," noted a representative of "du". "We are confident that this partnership program will help us shape new standards of customer service and optimize workflows in our contact centers."
